Hotel Policies

Check-in	From 14:00
Check-out	Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Eftpos

Important Information

Please note that there is a 18% charge when you pay with an Australian Visa or MasterCard credit card and a 28% when you pay with a international Visa or Mastercard credit card Please note that there is a 4% charge when you pay with an American Express credit card Please advise the property of the number of guests staying in each room You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply Please inform Platinum Apartments on Southbank in advance of your expected arrival time You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation A security deposit of AUD 500 is required upon arrival for incidentals This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation